How can I update the maps? A: The GPS cannot be updated by itself, must need to be enter our official website to download maps (Pls see the User Manual), other software company has no authorisation to update.
After the download is complete, you will get a RAR file. Unzip it and you will get the [NAVI] folder. Then delete the original map in the GPS and copy the new map to the GPS, we advise to backup the old map before updating, in case of failing updating. A: The common reason is that the GPS info is weak or no signal. Please test to receive the GPS info at the first time use or the device reset. As possible as to receive the GPS info in empty place or strong signal place etc, in stead of at home, high building, remote area etc. How is the battery life? A: About 5-10 mins working if without charging. Therefore, we advise to use sat nav while charging. How to use Postcode search?A: Fristly, the postcode search is within "Find Address" NOTE: If the postcode contains space, such as "G43 1E8", don't forget to enter a space, otherwise the search will not match. Please be noted that, this service is more recommended for Monday-Thursday orders. Orders on Friday may be processed on following Monday by UPS, according to UPS's policy.
Our company offer service, factory may charge for repair. We appreciate your business and strived to improve our customer service and our commitment to quality. Q: Why it has travel history on it?
A: Please set the Navi Path: Setting-NaviConfig-??? Exe, set step by step, until it shows. If you do not set the path, it will not work.
Q:Why it can't find the satellite signal? A: Please try to reset, and use it outdoor.
Q: Why the maps so old, how can I get the maps update? A: We preloaded the newest maps to you, usually, we provide maps update per year, You can update the map with our professional data. Q: How and where do I input a postcode?
Q: Directions and voice alerts are not loud enough? A: First, please remove the plastic film that covers the back. Second, turn off the FM. This allows you full volume with the unit.
Q: Why does the battery not last very long? A: With a fully charged battery, you can expect about an hour's use before it dies. Consider the full battery charge as more for emergency use. It's best to plug in your car charger into the unit whilst driving.
Please note, if you are using this sat nav with a Lorry that has a 24v charge, please UNPLUG the car charger before starting your vehicle when plug back into the sat nav. You won't lose your maps or destination routes like other sat navs! Q:Can I type in coordinates? A:Yes, you can use coordinates to navigate to your destination. This item is in the category "Vehicle Parts & Accessories\In-Car Technology, GPS & Security\GPS & Sat Nav Devices\Portable GPS Systems". The seller is "junsundirect" and is located in this country: GB. This item can be shipped to United Kingdom.